IT Concierge Services

100% Support - let US worry about IT

ZenaConsult offers tailored services and solutions. From local and remote assistance, server migrations, Cloud or dedicated server storage to Concierge Services where we take care of your IT, in the background.

A key component of any installation is the ongoing management of the deployed installation and helpdesk services. We will complete an installation with absolute clarity and integrity based on the assumption of an ongoing, long-term relationship. This management and its fee are based on server and client management and security model.

We will continue to monitor the installed hardware from remote and act upon problems in a swift and timely manner. We will also be present locally, to be able to give you a more dedicate kind of support.

Monthly support contracts are available ranging from 3 hours per week (remote support) to daily local presence. Some examples:

Small Support

For private-use or family offices

  • Up to 3 hours of remote support per week
  •     
  • Remote monitoring of your system

  • Support hours:
    from Monday to Friday
    08.30 - 18.00
  • On-site intervention:
    Next-Business-Day
599
per month

Medium Support

For companies up to 10 users

  • Up to 3 hours of remote support per week
  • 2 hours of on-site support per week
  • Remote monitoring and updating of your systems
  • Support hours:
    from Monday to Friday
    08.30 - 19.00
  • On-site intervention:
    Next-Business-Day
1049
per month

Big Support

For companies up to 20 users 

  • Up to 4 hours of remote support per week
  • 4 hours of on-site support per week
  • Remote monitoring and updating of your systems
  • Support hours:
    from Monday to Saturday
    08.30 - 19.00
  • On-site intervention:
    Same-Business-Day, within support hours
1690
per month